FAQ (en)

• Computer examinations are equivalent to written examinations as well as the special form of answer choice examinations with the corresponding modalities (statute supplements)
• The current version of the APB and Remote Examination Statutes permits computer presence examinations and remote computer examinations with the necessary security measures
• Section 23 of the Hessian Higher Education Act and the TUDa e-examination statutes of 14.12.2022 apply.

After the deadline, you can submit requests in the same tile in which you made the election. Applications are processed and checked to see whether they can be fulfilled. This means that they may be rejected for organizational reasons.

The choice of examination form can be changed after the choice has been made. In the group selection “Choose your examination form”, a choice made can be canceled and changed independently before the end of the 4-week period. To do this, click on the somewhat inconspicuous link: “Remove my choice”.

• Typed submissions are more legible, making the judging process easier
• Corrections to texts and submissions are more convenient
• Fewer mistakes by counting points because the table is automatic
• Computer exams have the potential to make exams more interactive
• Inspection can be done from home and is not subject to a hygiene concept

• Safe Exam Browser is used to restrict tools according to the exam guidelines. This means that all communication programs are excluded. Only explicitly enabled applications can be used.
• The Safe Exam Browser is started at the beginning of the exam. Starting the Safe Exam Browser via Moodle ensures that the correct Safe Exam Browser version with the appropriate configuration is started. This prevents you from doing anything unauthorized during the exam.

The current version of the Safe Exam Browser can be downloaded at https://safeexambrowser.org/download_de.html for Windows, macOS and iOS can be downloaded.

Your examination type, examination room and applications are managed via groups. You can view your group memberships via your profile. To do this, click on your profile picture on the right under “My profile”.

Note: If you cannot see the “My profile” block, expand it on the right-hand side of the course using the arrow button.

Establishing your identity always requires an official photo ID or an official passport document and is unreliable. Sufficient for this are

• EU identity cards as well as temporary EU identity cards,
• Identity cards from outside the EU,
• EU residence permits as well as temporary EU residence permits,
• Driving licenses issued in Europe,
• passports and
• temporary passports issued in the EU.

If the dgti e.V. supplementary ID card is required to establish identity, it is only valid with one of the official ID cards mentioned.

The following identification documents are insufficient or unnecessary

• The Athene card of the University Computer Center / the University and State Library,
• Health insurance cards or other identification documents with a photograph that are not official and
• The TU Darmstadt student ID card, as its identification features are provided by the authentication with TU-ID and password for e-examinations.

Only members of TU Darmstadt are admitted to all Zoom meetings of the online examination system. Here you can set up the zoom campus license

Access to password managers and password databases should always be avoided from the start of the examination. If you do not know your password by heart, you should write it down for the examination period and keep it accessible. After the exam, you should destroy this transcript or change your password in Identity Management at TU Darmstadt.

The use of hardware tokens is generally possible in the Safe Exam Browser in computer pool rooms and on personal devices.

A software token must always be available on a second device (usually your own smartphone), as local software tokens such as KeePassXC cannot be accessed while the Safe Exam Browser is running.

Please note that the failure of a second authentication factor could occur, which is why it is always recommended to have both hardware and software tokens available. **It is not possible to disable or bypass two-factor authentication, either immediately or during the test.

If you need to log in again during the exam and your second authentication factor is provided by a second device, log in and wait for the supervisor to certify to the best of their knowledge that the use of the second device is not an attempt to cheat.

Write an email to our ticket system with your question.

• Safe Exam Browser is used as a proctoring aid for this form of examination
• Program use and access to internet services are restricted.
• Only the available hardware is used

• You will need your Moodle login and an identification document. See Which ID documents do I need to bring to the exam?

• Computer pool rooms: L1|10 101, L1|10 108, L1|10 201, L1|10 206, L3|01 50, L5|01 130 In these computer pool rooms you take over the computers at the selection of the e-exams currently ready to start or at the Moodle login. All you need is your Moodle login.
• Computer pool rooms: external at Goethe University or Darmstadt University of Applied Sciences You will receive a log-in to the operating system from the room supervisor, which you should use and your Moodle log-in.
• Computer pool rooms: HRZ of the TUDa S1|22 020 The TU ID serves as a log-in for the computer. You navigate independently with a web browser to the e-exam in the exam course. You download the Safe Exam Browser configuration from the exam activity dashboard and start it.
• Here you can find more information about the computer pool rooms

• Info on computer pool rooms
• Campus Navi
• All maps of TU

• Safe Exam Browser is used as a proctoring tool for this type of exam
• Safe Exam Browser requires a Windows 10 or 11 or a current MAC OS operating system
• Program use and access to internet services are restricted. Power sockets or power distributors are available in the exam rooms to charge your device. You only need to bring your power supply to charge your device.

Follow the instructions of the HRZ.

• The use of remote supervision is experimental. This means that you must complete a trial exam. You will need a computer with a webcam, microphone and a web browser based on Chromium (Chrome, Chromium, Edge, Opera, ...)
• You will also need a good and stable internet connection and a smartphone/tablet with a camera
• Desktop recordings are made, you are recorded as a person and the ambient noise is recorded
• The second camera is there to film your workplace
• The software does not automatically exclude you from the exam. This decision is made by the exam supervisor
• ID checks are carried out by comparing the uploaded ID and the video recording
• Queries and support during the exam are handled via Zoom

If there are important reasons against an on-site examination, you can apply for a remote supervision examination. Applications can be found in the same tile in which you made your choice. For some exams, remote supervision is also openly available.

• You undertake to install the CM program, which is part of SMOWL, and not to manipulate it.
• SMOWL registration is valid for all examinations. It applies to both the actual exam and the demo exam.
• An accompanying meeting for technical problems will be set up as a Zoom meeting and/or a telephone hotline.
• The hotline is reserved for serious problems. This means that your network connection has broken down to such an extent that you cannot take part in the Zoom meeting.
• Recommendation: Write down the hotline number for technical problems given in the exam course on a piece of paper in case of a network interruption.
• Announcements during the exam will be made via Zoom chat and, if necessary, a verbal reminder will be given to pay attention to the chat.
• Unless otherwise instructed, the camera and microphone must be deactivated in the accompanying meeting.
• The accompanying meeting can only be entered with a Zoom account with a TU-Campus license. The campus license for Zoom is set up via the HRZ: Zoom campus license
• SMOWL records your webcam, computer microphone, desktop, browser history and running programs during the exam. It also checks whether multiple connections originate from the same network. Any incriminating recording material is used as evidence in cases of suspected deception.

• Set up the webcam correctly:
  • The recording must capture the entire face and part of the upper body from the front.
  • The recording must be well lit. Make sure that shutters, lamps etc. are set correctly in advance.
  • Test your computer setup with a camera app or a zoom meeting.
  • If your camera is not set up correctly, this may be interpreted as an attempt to cheat or lead to the exam being canceled.
• Set up the smartphone camera correctly:
  • The camera's field of view must include the entire working area (mouse, keyboard, monitors and other permitted aids).
  • The image should be well lit. Make sure that blinds, lamps and other light sources are set correctly in advance.
  • Your head must be visible from the side. It is sufficient if you are recognizable.
  • Note: The correct position for the smartphone camera is usually to the side of you.

• Behave as you would in an on-site examination.
• Any queries must be submitted via Zoom chat.
• In the event of individual problems due to external influences, such as construction noise or similar, the invigilator or the examination management must be informed via Zoom chat.
• Toilet visits must be reported to the examination management via Zoom chat and will be approved by the examination management. Report back when you are finished.
• Deactivating the webcam, smartphone camera or microphone during the exam will be considered an attempt to cheat.
• If the webcam or smartphone cam or microphone fails due to a technical problem, this may result in the examination attempt being canceled.
• SMOWL will only give you limited feedback on violations during the exam. Suspected cases will be analyzed after the exam. SMOWL cannot automatically assess the outcome of your exam.
• In the event of disconnections or similar, you can always re-enter the exam until the exam time ends, unless the exam administrator specifies otherwise.