Terms Of Use SMOWL

Terms of use for SMOWL remote supervision exam

Terms of use of the operator E-Learning Group

• SMOWL is a Spanish provider of remote supervision software, thewhose data processing takes place on AWS servers. This data processing is covered by an adequacy decision of the EU Commission since 11 July 11, 2023.
• You can only participate intake the remoteRemote supervisionSupervision testexam with SMOWL if you have completed a registration or if your application for the remoteRemote supervisionSupervision testexam has been accepted.
• You can only take the SMOWL remote supervision exam with SMOWL if you accept the terms of use (these here) and the exam guidelines.

• This software is currently being piloted.tested. Details will be clarified or investigatedresearched inover the next 2 months. Questions to e-pruefungen@tu-darmstadt.de.

• SMOWL is released for voluntary use. For some Master's entrance examexams, ofits master studies programmes ituse is strongly recommended to use it.recommended.
• In some casescases, exam administrators may give you thea choice between Proctorio and SMOWL, but then you mustwill have to decide which software to use on the day of the exam. However, it is customarycommon practice to prescriberequire the use of the remote supervisionaccess software. Further details are regulatedgiven in the examination course.

PreparationsPreparation and rules of conductbehaviour during the SMOWL remote supervision exam

• TalkingNo talking is not permittedallowed during the exam:
  • Behave as you would during an on-site examination.
  • Unprompted talking may be interpreted by the examiner as an attempt to cheat.
• SetAdjust the front camera correctly. This applies inPay particular attention to the following points:
  • The shot should include the entirewhole face and part of the upper body.
  • The shot must be frontal.
  • The shot must be well lit. Make sure that shutters, lamps,lights, etc. are set correctly in advance.beforehand.
  • Test your computer setup with a camera appapplication or a zoom meetingsession
  • IfFailure to follow the recording rules are not followed, this canmay be interpreted as an attempt to cheat or leadmay toresult in the exam being canceled.cancelled.
• The smartphone camera must be set correctly.
  • The field of visionview should cover the workingwork area (mouse, keyboard, monitors and other permitted aids).
  • Your head can be seen from the side, it is sufficient if you are somehowrecognisable recognizable.in some way.
  • The position of the smartphone camera is usually to the side of youyou, so that all requirements can be met.
• The desktop is to be shared and isrecorded.
recorded.

Recommendation: It is best to have a second input device ready in case the first one stops working. Otherwise you will not be unableable to make entriestype during the exam.

Recommendation: Write down on a piece of paper the technical support hotline number provided in the exam course for technical problems on a piece of paper in casethe event of a network interruption.failure.

Moodle and SMOWL:

• SMOWL will never automatically excludedisqualify you from thean exam. TheAny attempts on cheating will be decided by the exam administration decides on attempts to cheat.administrator.
• In the event of disconnectionsa disconnection or similar: You canwill always be able to re-enter the exam until the exam has been handed in,submitted, unless the exam administrator decides otherwise.
• You must usebe using a Chromium-based browser. Examples: Chrome, Edge, Chromium,...
• You agree to install SMOWL and not totamper manipulatewith it.SMOWL.
• You agree that SMOWL will makerecord recordings of ayour webcam, computer microphone, desktop, browser history and programs executed on your device during the exam on your end device and encrypt them with a symmetric key from the exam course. The encrypted data is stored in a European data centercentre in the Amazon Cloud.cloud. Only the examExam managementAdministration and theRemote administrationVigilance forAdministration remote invigilation exams as well asand the SMOWL server farm in Spain, which carries outperforms the post-processing, have unencrypted access to this data. The processed data is stored in encrypted form in the Amazon Cloudcloud and remainsis unusablenot foravailable to the cloud operator.
• *You agree that the recordings willmay be filtered for suspected cases of cheating and examinedreviewed by the examinationExamination management.Office. Any incriminating recorded material will be used as evidence in cases of suspected cheating.
• When using SMOWL, the number of screens canmay be limited. If nothing isnot specified in the examination guidelines, you may use severalmultiple monitors.
• DeactivatingTurning theoff your webcam, smartphone camera or microphone during the exam iswill be considered an attempt to cheat.
• If the webcam, smartphone camera or microphone fails due to a technical problem, this may result in the examinationexam attempt being canceled.cancelled.
• You acknowledge that SMOWL gives little feedback about cheating during the exam about violations.exam.
• All incidents will be analyzedanalysed afterwards. All decisions onregarding the outcome will be made by the exam management.
administration.
• *SMOWL will examinereview your behaviorbehaviour and highlight any anomalies. Behave appropriately in accordance with the permitted aids.assistive devices.
• SMOWL will record if you move out of the field of visionview of the cameras. The examinerauditor will check the logs to see if the absence haswas been authorized.authorised.
• SMOWL will examine your user behaviorbehaviour regardingin terms of audio levels, conversations and interaction with the browser and programs to detect anomalies.
• SMOWL and Exam Moodle provide the exam management with datainformation about your internet connection and yourlocation location.to the exam administration. If several people are connected viausing the same internet connection, thesetheir submissions arewill be compared particularly closely.
• The data collected by SMOWL will be deleted asonce soonany asoutstanding allcases openof procedures regarding cheating incidents,cheating, conditionally completedpassed exams and appeal proceduresappeals have been completed.resolved.
• The traffic data and log entries collected by the Moodle examination instance will be deleted once all objection procedures,appeals, incidents of cheating and conditional examinations have been resolved.
• Access to the data collected by SMOWL must be requested from the examinationExamination management.Office.
• The settings offor SMOWL are disclosedpublished in the examinationExamination guidelines.Guidelines.

Support meeting via Zoom and hotline

• A Zoom meeting and/or a telephone hotline can be set up as a feedback channel for technical problems.
• The hotline is reserved for serious problems, i.e. where the network connection hasis brokenso down to such an extentpoor that the Zoom meeting cannot be accessed for troubleshooting.
• The exam managementexaminer can specify in the exam guidelines whether the meeting is mandatory or voluntary. If nothing is specified, then it is voluntary.
• Questions are tomust be submitted via chat.
• Unless otherwise instructed, the camera and microphone must be leftswitched deactivatedoff in the accompanyingsupport meeting.
• TheYou accompanyingmust meeting can only be entered withhave a Zoom account with a TU-TU Campus license.licence to join the support meeting. The campus licenselicence for Zoom is set up via the HRZ: Zoom X HRZ
• Questions regardingabout content will only be answered in exceptional cases. Questions of understanding regarding the assignment will be answered. These are toshould be addressed to the examexaminer supervisor using thevia Zoom chat.
• Announcements during the examexamination will be made via Zoom chatChat and, if necessary, a verbal reminder will be given to pay attention to the chat.
• The examination managementinvigilator reserves the right to take chat histories, screenshots or video clips if there is ana acutestrong suspicion of cheating.
• In the eventcase of individual problems duecaused toby external influencesfactors such as construction noisenoise, or similar,etc., the invigilator or the examinationboard managementof examiners must be informed,informed whoand they will record the process.incident. The examinationchief managementexaminer decideswill decide how to proceed.
• Toilet visits must be reported to the examination managementproctor via the Zoom chatChat and will be approved or put in an orderly sequencearranged by the examination management.proctor. Report back when you arereturn finished.on your desk/exam.
• You must comply with all instructions regardingrelating to the examassessment immediately upon request.

Identity check

• Please note: The SMOWL registration process for SMOWL also applies to SMOWL exams for demo exams. Always complete the registration conscientiously!carefully!
• The registration is avaivableavailable whenif you have subscribedsigned toup for the remoteremotely supervised exam in step 22.
• A picturephotograph of you and your photo ID will be taken once at the beginningstart of the test run/test/exam.
• The combination of a video recording sequence, picture of your face and photo ID will be compared once by SMOWL.
• This combination servesis used as a reference material to compare the recordingsfootage of your personyou during the exam. After the exam,examination, the examiner receives feedback on the cases that could not be automatically decided positively automatically and must review them.
• If necessary, a subsequentfollow-up ID checkverification meetingsession will be arranged. Student ID and official photo ID must be presented. The meeting requires the use of the Zoom Campus license.licence.

Illnesses

• In the eventcase of illness, a medical certificate must be submittedpresented before the examination.exam. Cancellations at a later date cannotwill not be considered. If you fall ill during the exam, thisyou must be documented byprovide a doctor's certificate.
• Examinees*Candidates who are in quarantine arewill requestedbe asked to takesit the exam by remote invigilation only.

By entering the examination,exam, you confirm that you will complete the submissions for the examinationexam alone and without the helpassistance of third parties.others. You will not use any unauthorizedunauthorised aids. More detailed regulationsrules on aids and sources can be found in the examinationExamination guidelines.Guidelines.