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FAQ English

General Information

What regulations apply to electronic exams?examinations?
  • ComputerComputer-based exams are equivalent to written exams and the special form of multiple-choice exams with the corresponding modalities (RegulationsStatutes supplementsSupplements).
  • The APB and the remote examination statute in their current versionversions of the remote exam regulations allow forpermit computer-based presence exams and remote computer exams with the necessary security measuresmeasures.
  • §23 of the Hessian Higher Education Act and the E-ExamExamination RegulationsStatute of TUDa fromdated 14.12.2022 apply.
Can I choose a different exam format after the deadline? After the deadline, you can submit applicationsrequests in the same tilesection where you made your choice. ApplicationsRequests will be processed and checked for feasibility,feasibility. meaningThis means they can be rejected for organizational reasons.
How can I change my choice after makingI have already made it?

TheYou can change your choice of exam format can be changed after itmaking hasa been made.selection. In the group selectionchoice "ChooseSelect yourYour examExam format"Format", you can independently revoke and change a choice can be independently revoked and changedselection before the 4-week deadline.deadline Lookexpires. forPay attention to the somewhat inconspicuous link: "Remove my choice."choice".

What are the advantages of electronic exams?
  • Typed submissions are more legible,readable, making the grading easierprocess easier.
  • CorrectionsRevisions to texts and submissions are more convenientconvenient.
  • Fewer errors in point countingtallying, because theas table management is automaticautomatic.
  • ComputerComputer-based exams have the potential to make exams more interactiveinteractive.
  • Review can be done from home and is not subject to aany hygiene conceptconcept.
Why is the Safe Exam Browser used?
  • The Safe Exam Browser is used to restrict toolsaids according to exam guidelines, thus excluding all communication programs. Only explicitly authorizedenabled applications can be used.
  • The Safe Exam Browser is startedlaunched at the beginning of the exam. Starting the Safe Exam Browser viathrough Moodle ensures that the correct version with the appropriate configuration is used,launched, preventing any unauthorized actions during the exam.
Where can I download the Safe Exam Browser?

HereThe iscurrent version of the downloadSafe linkExam Browser can be downloaded from https://safeexambrowser.org/download_en.html for Windows, macOS, and iOS.

Where can I see my exam format, exam room, and applications?requests?

Your exam format, exam room, and applicationsrequests are managed via groups. You can view your group memberships through your profile. Click on your profile picture under "Logged in user" on the right.right under "My Profile."

Note: If you cannot see the "LoggedMy in user"Profile" block, expand it using the arrow button on the right edge of the course.course using the arrow button.

What identification documents must I bring to the exam?

Proof of your identity always requires an official photo ID or an official passport document and is essential. Acceptable documents include:

  • EU ID cards and provisional EU ID cards,
  • Non-EU ID cards,
  • EU residence permits and provisional EU residence permits,
  • Driver’s licenses issued in Europe,
  • Passports and
  • Provisional passports issued in the EU.

If the supplementary ID from dgti e.V. is necessary to establish identity, it is only valid with one of the aforementioned official IDs.

The following identification documents are insufficient or unnecessary:

  • The Athene card of the university computer center / university library,
  • Health insurance cards or other non-official photo ID documents, and
  • The student ID card of TU Darmstadt, as its identification features are given through authentication with TU-ID and password in e-exams.
Why can't I join the Zoom meeting? How do I activate the Zoom Campuscampus License?license?

Only members of TU-Darmstadt are allowedadmitted into all Zoom meetings forof the online exams.exam Yousystem. Here you can set up the Zoom Campuscampus Licenselicense.

here
Can I use my password manager?

Accessing password managers or password databases should be avoided from the start of the exam. If you do not know your password by heart, you should write it down and keep it accessible for the duration of the exam. After the exam, destroy the note or change your password in the identity management of TU Darmstadt.

I have two-factor authentication. What should I be aware of?

The use of hardware tokens is generally possible with Safe Exam Browser in computer lab rooms and on personal devices.

A software token must always be available on a secondary device (usually your own smartphone) since local software tokens such as KeePassXC cannot be accessed while Safe Exam Browser is running.

Please note that a second authentication factor failure could occur, so it is always recommended to have both hardware and software tokens ready. Disabling or bypassing two-factor authentication is neither immediately nor during the exam possible.

If you need to log in again during the exam and your second authentication factor is provided by a secondary device, notify the proctor and wait for them to verify that using the secondary device does not constitute an attempt to cheat.

Exam in thea Computer PoolLab Roomwith Safe Exam Browser

What are the characteristics of this exam format?
  • This exam format uses Safe Exam Browser for supervision support.
  • Program usage and access to internet services are restricted.
  • Only the available hardware is used.
What do I need to bring forto an exam in thea poolcomputer room?lab?
What poolcomputer roomslabs are there and how does the login work?
  • Computer pool rooms:labs: L1|10 101, L1|10 108, L1|10 201, L1|10 206, L3|01 50, L5|01 130 In these computer pool rooms,labs, you take over the computers atby the selection ofselecting the currently startingready e-exams or at the Moodle login. So youYou only need your Moodle login.
  • Computer pool rooms:labs: external at Goethe University or Hochschule Darmstadt University of Applied Sciences You will receive a login to thean operating system login from the room supervisor,proctor, which you should use along with your Moodle login.
  • Computer pool rooms:labs: HRZ of TUDa S1|22 020 The TU ID serves as the login for the computer. You navigate independently with a web browser to the e-exam in the exam course. You download the Safe Exam Browser configuration from the exam activity on the dashboard and start it.
  • HereMore you can find more infoinformation about the computer pool roomslabs
How do I find the computer pool rooms?labs?

Exam withon Your Own Computer with Safe Exam Browser on Site

CanWhat I charge my device duringare the exam?characteristics of this exam format?

Power

    outlets
  • This exam format uses Safe Exam Browser for supervision support.
  • For Safe Exam Browser, a Windows 10 or 11 or a current MAC OS operating system is required.
  • Program usage and access to internet services are restricted.
  • Sockets or power strips are available in the exam rooms.rooms for charging your device. You justonly need to bring your power adaptercharger to charge your device.

How do I set up a WLAN account for my own device or a loanerborrowed device?

Follow the instructions[instructions](https://www.hrz.tu-darmstadt.de/services/it

_services/wlan/wlan_deutsche_beschreibung/index.de.jsp) from HRZ.the university computer center.

SMOWL Remote Proctored Exam

WhenHow can I takedownload anand examinstall the offered software?

If you have any issues downloading and installing the Safe Exam Browser, additional support is offered at home?download Ifthe thereSafe areExam significant reasons against taking an exam on-site, you may applyBrowser for aWindows, remotemacOS, proctoredand exam. Applications can be found in the same tile where you made your choice. For some exams, remote proctoring is also an available option.iOS.

What areif I have problems with the specificsWLAN ofsetup?

Follow the instructions from the university computer center.

What should I bring to a SMOWLBYOD exam?
What preparationselse shoulddo beI madeneed beforeto take into account for the setup and connectivity?

Sockets or power strips are available in the exam rooms for charging your device. You only need to bring your charger to charge your device.

What is the role of a SMOWLproctor exam?in this exam format?

    A

  • proctor Setverifies upthat using the webcamsecondary correctly:device
    • The recording must capture the entire face and part of the upper body frontally.
    • The recording must be well-lit. Ensure that blinds, lamps, etc. are correctly set in advance.
    • Test your computer setup with a camera app or a Zoom meeting.
    • If your camera isdoes not set up correctly, this can be consideredconstitute an attempt to cheat orif leadyou need to log in again during the annulmentexam and your second authentication factor is provided by a secondary device.

Remote Online Exam with Safe Exam Browser

What are the characteristics of thethis exam.exam format?
  • This exam format uses Safe Exam Browser for supervision support.
  • For Safe Exam Browser, a Windows 10 or 11 or a current MAC OS operating system is required.
  • Program usage and access to internet services are restricted.
  • Set up the smartphone camera correctly:
    • The camera's field of view must capture the entire work area (mouse, keyboard, monitors, and other permitted tools).
    • The recording should be well-lit. Ensure that blinds, lamps, and other light sources are correctly set in advance.
    • Your head must be visible from the side. It is sufficient if you are recognizable.
    • Tip: The correct position for the smartphone camera is usually next to you.
  • HowWhat shoulddo I behaveneed duringto set up for a SMOWLremote exam?
    • BehaveDownload asthe youSafe wouldExam inBrowser anfrom on-sitehttps://safeexambrowser.org/download_en.html exam.for Windows, macOS, and iOS.
    • SubmitFollow yourthe questionsinstructions viafrom Zoomthe chat.university computer center to set up the WLAN.
    • For individual problems due to external influences, such as construction noise or similar, inform the proctor or exam leader via Zoom chat.
    • Toilet breaks must be registered withAccess the exam leadercourse viain ZoomMoodle chatwith your Moodle login.
    • Install and approvedconfigure bySafe them.Exam ReportBrowser backusing whenthe configuration file provided in Moodle.
    What devices do I need for a remote exam?

    You need:

    How do I ensure my setup and connectivity are adequate for a remote exam?

    Ensure you arehave done.a

  • Deactivatingstable internet connection and have installed Safe Exam Browser following the webcam,provided smartphoneinstructions.

    camera,
  • or
    microphoneWhat is the role of a proctor in a remote exam?

    A proctor verifies that using the secondary device does not constitute an attempt to cheat if you need to log in again during the exam willand beyour consideredsecond anauthentication attemptfactor tois cheat.provided

  • If the webcam,
  • smartphone camera, or microphone fails due toby a technicalsecondary problem, this can lead to the annulment of the exam attempt.device.

    • SMOWL provides limited feedback on violations during the exam. Suspicious cases are analyzed after the exam. SMOWL cannot automatically judge the outcome of your exam.
    • In the event of connection interruptions or similar issues, you can re-enter the exam until the exam time ends, unless the exam leader decides otherwise.