FAQ English

• Computer exams are equivalent to written exams and the special form of multiple-choice exams with the corresponding modalities (Statute Supplements)
• The current version of the APB and remote exam regulations allow computer on-site and remote exams with the necessary security measures
• §23 of the Hessian Higher Education Act and the TUDa e-exam regulations from 14.12.2022 apply.

The exam format selection can be changed after it has been made. In the group selection “Choose your exam format,” you can independently cancel and change a made selection before the 4-week deadline expires. Look for the somewhat inconspicuous link: "Remove my selection."

• Typed submissions are more legible, making grading easier
• Corrections to texts and submissions are more convenient
• Fewer errors in point counting, as table management is automated
• Computer exams have the potential to make exams more interactive
• Viewing can be done from home and is not subject to hygiene concepts

• The Safe Exam Browser is used to restrict aids according to exam guidelines. This excludes all communication programs. Only explicitly enabled applications can be used.
• The Safe Exam Browser is started at the beginning of the exam. By starting the Safe Exam Browser via Moodle, it is ensured that the correct version with the appropriate configuration is launched. This prevents you from doing anything unauthorized during the exam.

The latest version of the Safe Exam Browser can be downloaded at https://safeexambrowser.org/download_en.html for Windows, macOS, and iOS.

Your exam format, exam room, and requests are managed via groups. You can view your group memberships through your profile. To do this, click on your profile picture under "My Profile" on the right.

Note: If you cannot see the “My Profile” block, expand it on the right side of the course using the arrow button.

Verification of your identity always requires an official photo ID or an official passport document and is essential. The following are sufficient:

• EU identity cards, including provisional ones,
• Non-EU identity cards,
• EU residence permits, including provisional ones,
• Driver's licenses issued in Europe,
• Passports, and
• Provisional passports issued in the EU.

If the supplementary ID of dgti e.V. is necessary for identification, it is valid only with one of the mentioned official IDs.

The following documents are insufficient or unnecessary:

• The Athene card of the university computing center / the University and State Library,
• Health insurance cards or other photo IDs that are not official, and
• The student ID of TU Darmstadt, as its identification features are provided by authentication with TU-ID and password in e-exams.

Only members of TU-Darmstadt are allowed in all Zoom meetings of the online examination system. Here you can set up the Zoom Campus license.

Accessing password managers or password databases should be avoided from the start of the exam. If you do not know your password by heart, you should write it down and keep it accessible during the exam. After the exam, you should destroy this note or change your password in the TU Darmstadt Identity Management.

The use of hardware tokens is generally possible in the Safe Exam Browser in computer lab rooms and on personal devices.

A software token must always be available on a secondary device (usually your smartphone) since local software tokens like KeePassXC cannot be accessed during the operation of the Safe Exam Browser.

Please note that the second authentication factor may fail, so it is always recommended to have both hardware and software tokens ready. Disabling or bypassing two-factor authentication is neither immediately nor during the exam possible.

If you need to log in again during the exam and your second authentication factor is provided by a secondary device, report to the proctor and wait for them to certify to the best of their ability that the use of the secondary device is not an attempt at cheating.

• In this format, Safe Exam Browser is used as proctoring support
• Program usage and access to internet services are restricted
• Only the available hardware is used

• You need your Moodle login and an identification document. See Which identification documents do I need to bring to the exam?

• Computer pool rooms: L1|10 101, L1|10 108, L1|10 201, L1|10 206, L3|01 50, L5|01 130 In these computer pool rooms, you take over the computers at the selection of the currently ready-to-start e-exams or at the Moodle login. So, you only need your Moodle login.
• Computer pool rooms: external at Goethe University or Hochschule Darmstadt You will receive a login for the operating system from the room supervisor, which you should use along with your Moodle login.
• Computer pool rooms: HRZ of TUDa S1|22 020 The TU ID serves as the login for the computer. You navigate independently with a web browser to the e-exam in the exam course. You download the Safe Exam Browser configuration from the exam activity dashboard and start it.
• Here you can find more information about the computer pool rooms.

• Information about computer pool rooms
• Campus Navi
• All campus maps
• TU Darmstadt campus maps page

• In this format, Safe Exam Browser is used as proctoring support
• Safe Exam Browser requires a Windows 10 or 11 or a current MAC OS operating system
• Program usage and access to internet services are restricted
• Power outlets or power strips are available in the exam rooms to charge your device. You only need to bring your power adapter to charge your device.

You must be able to access the internet to download the Safe Exam Browser configuration file and start the Safe Exam Browser. Therefore, you need to establish the necessary network connections.

• Set up your WLAN on Eduroam or the guest access Eduroam and guest access.
• If available, use a network cable for an ethernet connection.

• Install the Safe Exam Browser on your computer. Download the Safe Exam Browser.
• Connect the Safe Exam Browser in your Moodle user profile with your Moodle login password. Log in to your Moodle user profile.
• When preparing for the exam, use the demo exam in the Moodle exam system.
• Ensure that you only have the Safe Exam Browser installed and that it starts correctly. You may not need to install a specific configuration file unless directed by the exam.

• Your Moodle login and an identification document. See Which identification documents do I need to bring to the exam?
• A fully functional laptop with Safe Exam Browser and a power adapter

• In this format, a combination of video conferencing (Zoom) and the Safe Exam Browser is used for proctoring support
• Safe Exam Browser requires a Windows 10 or 11 or a current MAC OS operating system
• Program usage and access to internet services are restricted

• Moodle login and an identification document. See Which identification documents do I need to bring to the exam?
• A fully functional laptop with Safe Exam Browser
• A fully functional second device (usually a smartphone or tablet) with a stable internet connection and the Zoom app

• Make sure your Zoom account is activated. Only activated TU Darmstadt Zoom accounts are allowed in the online exam system. Here you can set up the Zoom Campus license.

• Install the Safe Exam Browser on your computer. Download the Safe Exam Browser.
• Connect the Safe Exam Browser in your Moodle user profile with your Moodle login password. Log in to your Moodle user profile.
• When preparing for the exam, use the demo exam in the Moodle exam system.
• Ensure that you only have the Safe Exam Browser installed and that it starts correctly. You may not need to install a specific configuration file unless directed by the exam.

Moodle limits the login to a very short time frame (usually 30 seconds). Therefore, make sure you start your login early enough. If the Safe Exam Browser has already started, press F5 (Windows) or Command-R (macOS) to reload the page.

Submit the quiz immediately. As a rule, you will be informed of the end of the exam time via Moodle and/or Zoom. However, be aware of the clock on your computer, and end the exam in time to ensure the answers are saved.

If you lose your connection:

• Inform the exam supervisor via the Zoom chat
• Attempt to reconnect to Moodle and the Zoom meeting
• Document the incident with screenshots and send them to the exam supervisor